*** Source: Pacific Telephone and Telegraph, San Francisco Telephone Directory, February 1893. *** ---page 002--- SAN FRANCISCO TELEPHONE DIRECTORY. 2 REMARKS FOR THE BENEFIT OF THE SERVICE. "HERE'S 64." At least half the time consumed in every telephone connection, is used in ascertaining who is talking at each end. If subscribers will adopt the following style, they will be surprised at the saving of time and annoyance to themselves. Suppose Smith's Telephone number is 741 and he desires to converse with Jones, whose telephone number is 64. FIRST: Smith calls Central Office and says: "741 wants 64" and waits, with telephone at his ear. SECOND: Central Office rings Jones' Bell. THIRD: Jones rings his bell once in reply and without waiting further, says, "here's 64, Mr. Jones;" FOURTH: Smith then says, "this is Mr. Smith," and proceeds with his conversation. "SUNSET' The lines connecting San Francisco with the interior towns are owned by the SUNSET TELEPHONE AND TELEGRAPH CO. If subscribers will kindly observe the following Instructions, they will receive quicker and more satisfying service: 1.--When you wish to connect with any interior town, call the local Exchange as usual. 2.--Operator: 'What is it, please?" 2.--Subscriber: "Sunset room." (Central office then connects the Sunset room and--) 3.--Operator: "Here's the Sunset;" 3.--Subscriber: "Give me No. 42 Oakland;" 4.--Operator: "Who is talking, please?" 4.--Subscriber: "Mr. Jones." 5.--Operator: "Whom shall we ask for, please?' 5.--Subscriber: (The subscriber will now name the person with whom he particularly desires to converse, or tell the operator to call up "Anybody".) Then hang up your telephone: your order is now fully understood and when we ring your bell again, we will have Mr. Brown at Oakland, he will know it is Mr. Jones at telephone No. 46, San Francisco wants him, and both will be saved a lot of preliminary "hello, "Is that Mr. Jones," "Who are you," etc., etc. By the above method the Company's lines can accommodate double the amount of business and reduce very materially the present delay caused by "line busy". Questions and answers 4 and 5 are important because there is more or less delay in getting the particular party wanted in a distant town, meanwhile the party calling may go to another part of the store and someone else responding to our call may know nothing of the matter. This happens every hour in the day and not only delays you but keeps the line from others. Question number 5 is indispensable. Our Operators are instructed to use the exact language set down above and none other. If the subscribers will assist us in the responses noted they will be amply repaid in the more satisfactory service which will result. --------------------------------------------------------------- MAKE ALL ORDINARY COMPLAINTS BY TELEPHONE TO INSPECTOR--No. 85. --------------------------------------------------------------- --------------------------------------------------------------- The Mail is Quick, the Telegraph is Quicker but the LONG DISTANCE TELEPHONE is Instantaneous, and you Don't Have to Wait for an Answer. --------------------------------------------------------------- ---end---